What should I do if I suspect unauthorized access to my OneSafe account?

If you believe your OneSafe account has been compromised, take the following steps immediately:

1. Contact OneSafe Support

Email our team at support@onesafe.io and request an account freeze so we can prevent further activity. Please include:

• Company name

• Registered email address

• A short description of what you noticed

2. Contact Bridge Support

Since Bridge holds your account’s underlying funds, you should also request a temporary pause from their team. Email support@bridge.xyz with the same information:

1. Company name

2. Registered email address

3. Brief explanation of the issue