Why is the user not being verified as a stakeholder after accepting an invite?
Last updated: April 8, 2026
If you accept an invitation while already logged in to OneSafe in the same browser, the email that accepted the invitation may not be recognized and will remain in an "Invited" status.

To fix this, make sure you are logged out before opening the invite link. Alternatively, open the invite in an incognito/private window or a different browser where you are not logged in.
Once the invitation is successfully accepted, you should see the "Add details" button.
