What documents are accepted for Proof of Address (POA)?

Last updated: February 27, 2026

To verify your business address, you must submit one of the document types listed below. We do not accept any other documents.

The document must clearly show:

  • The company name or UBO name

  • The full residential or operating address

  • No P.O. Box addresses (including residential P.O. Boxes)

Accepted Documents

We only accept the following:

  • Utility bill — issued within the last 90 days

  • Bank statement — issued within the last 90 days

  • Lease agreement — dated within the last 12 months

Documents that do not meet these requirements will be rejected.

Your account eligibility and transaction capabilities are determined by your operating address. Specifically, we use this address to assess:

  • Account eligibility

  • Regional restrictions

  • Supported transaction types

For example, some companies with European operating addresses may not be eligible to transact in USDT due to regulatory restrictions.

You can review our full onboarding restrictions here:

OneSafe Onboarding Restrictions

Operating with a Remote or Virtual Address

If you indicated during onboarding that your company operates using a remote or virtual address, the Ultimate Beneficial Owner’s (UBO’s) residential address will be used as the company’s operating, beneficiary, and signatory address by default.

If you would like your business address to appear instead, please submit a valid Proof of Address document that clearly shows your company’s operating address.

Learn how to update your address here.