An exchange rejected my crypto withdrawal and returned it to the sending wallet. Can I recover the funds?

Last updated: November 11, 2026

When you withdraw crypto, our payment partner sends it from a shared wallet. Some exchanges, such as Binance, reject deposits for compliance reasons and return the funds to the wallet that sent them. Funds returned to that shared wallet can't be recovered due to technical limitations.

Before you send a transaction, confirm that the receiving address accepts the deposit, the network and the token. You may also send to a self-custodial wallet, where you have more control.

Only funds sent to the deposit address shown in your deposit details can be credited to your account.