Why is my balance showing zero when I try to send funds?
Last updated: July 6, 2026
This may be an issue of your account balances not properly syncing. Refreshing your account balance should resolve this.
Go to the specific Stables account where you will send the funds from.
Click the refresh icon. ↻
Wait a few minutes for the balance to sync.
If it still shows $0 right after refreshing, please wait a few minutes or try refreshing your page. You may re-try your transaction once the correct balance is reflected.
If the issue persists, contact support@onesafe.io.