What should I do if I did not receive an invoice or receipt for my OneSafe plan?

Last updated: July 7, 2026

If you did not receive the invoice or receipt for your OneSafe plan:

  • Check your spam/junk folder first — receipts are sent to your registered email and sometimes get filtered.

  • If it's not there, contact support@onesafe.io with your account email and billing period, and we'll resend it you.