Can I still use my cards if I'm on the Starter Plan or if my card limit went down?
Last updated: August 19, 2026
Yes, your existing cards will continue to work, but there are some important limitations depending on your situation.
If you're on the Starter Plan:
Existing cards remain active and can still be used for transactions
You cannot create new cards (Starter Plan has a 0 card limit)
You cannot edit or replace existing cards
To create new cards or manage your cards, you'll need to upgrade to Standard or Pro
If you downgraded and exceeded your card limit:
For example, if you had 5 cards on Pro and downgraded to Standard (3 card limit):
All existing cards remain active and functional
You cannot create new cards until you're within your plan's limit
You can deactivate or delete cards to get back under your limit
Once within your limit, you can create new cards again
How to regain full card management:
Subscribe to a plan that fits your needs:
Standard Plan: Up to 3 cards
Pro Plan: Up to 10 cards
Go to Plans and Billing (see how to navigate there) to upgrade your plan.
Learn more
What are the OneSafe Plans available? What is the difference between Starter, Standard and Pro?
Why can't I send or receive money, do card transactions, or create invoices right now?